Archive for the 'Design' Category

Recent Banner Work

Jul 05 2011 Published by under Design

I don’t do print work very often, but I seem to have done quite a bit lately. Here are three banners I did recently for a good client of mine. These are the kind that stand up from floor to ceiling on those little “popup” stands.

Reaction Strike Popup Banner

This one’s my favorite and done completely from scratch, too. The water, rays, sea bed and bubbles are all done with various filters and overlays. No images are inserted beyond the photographs.

Reaction Strike Popup Banner

This one’s, uh, different. I must confess that the idea came to me by way of another person, but fits with their market. The lures featured are all colored in the “Sexy” style. That’s really the name of the color. So, imagine an expo with a bunch of fishermen. That’s the target audience and I figured this would get some attention. Again, all custom background imagery using filters, brushes and overlays. I did use a picture of smoke from iStock on this one, too. I also took the photos of the lures.

Castaic Banner

This is one for another brand, but owned by the same company. Pretty simple and the first one I did among the three. The goal here was to feature the photos, per their request. So, the sky fades out and into a black texture at the top, which is in line with the rest of the branding for the company. In retrospect, I should have centered the text instead of left-aligning it.

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My Approach to Teaching Web Design

Jul 01 2011 Published by under Design,Development

In early June I was granted the opportunity to teach a 3-credit hour course in basic website design and development at Vincennes University. I’ve taught classes before, or at least been involved in other classes, but always with a catch. Either the class was an hour a week, had no software or was an optional “extracurricular” activity. This was my first time teaching in a true academic capacity.

My students were high school age, though they were enrolled in a college-level program, so that’s the course they got. I wouldn’t have made it any different if they were middle schoolers, high school honor students or special needs or if they were college students or adults. Teaching a web course is either done right or it’s not.

My course was condensed into two weeks, but it was the same amount of time in any standard college-level semester.

My approach would have been different if we didn’t have a client to work for, but in this case, we did. Red Skelton, the famous comedian and clown from the early days of television is from Vincennes. He has a museum and foundation in his honor and the foundation was in need of a website redesign.

Here’s the site we ended up with: http://justifystudios.com/labs/skelton/

How we did it

My students had no prior experience in web development. No grounding in color theory, design theory, typography, etc. They had no understanding of CSS or DIVs or semantic markup, either.

To start, I ran the projector from the instructor’s machine and we talked about the site. We talked about what we did and didn’t like and they had a lot of productive comments on this matter. We talked with the client at one point about what they did and didn’t like and the students took notes on that information. We looked at other museum websites for inspiration and each student spent some time looking up sites that fit what we were trying to do.

Next, we walked through the process of sketching the site. I had each student come up to the board and sketch an idea in general terms where the navigation should go, where the logo should go, etc. This allowed us to have discussions and sometimes heated debates about whether or not the navigation should go across the top or down the left side of the page. My goal throughout this process was to play the devil’s advocate and mention the downsides to all the suggestions they offered.

Why just the downsides? Because it gets them thinking about the problems they may run into later. It allows them to think out into the future and make more appropriate plans now. It also let them understand, first-hand, the importance of planning in a large scale project. That’s something I didn’t appreciate when I was their age, probably because the projects we worked on in school were so simplistic that planning just took a few minutes.

Eventually, the students took the good ideas they liked from each other’s sketches and merged them into one. I did nothing more but stand in the back and question their motives to keep them thinking.

After they had all agreed on a sketch with a basic premise of content placement, it was time to mockup the site. We used Fireworks in my class because I’m most comfortable with it and I believe its the best product available for mocking up sites. However, you could have just as easily used Photoshop or Illustrator, if you prefer.

Everyone in the class mocked up the site along with me, as I drove the instructor’s machine. This was for a couple reasons. One, it keeps the students engaged and clicking in the software first-hand, as opposed to my driving and leaving them to sit and watch a lecture. Second, it ensures I have “the master copy” of the mockup to hand to the client. Keeping in mind they were expecting something usable out of this endeavor, they needed some assurance of a quality product. My maintaining the same files as the students ensured things were done well enough. Some students may have missed a step here or there resulting in slightly different mockups for each, but they were all “similar enough”.

The mockups were done similarly to the sketches, where students voiced input on things like the color scheme, typography, content placement, navigation hierarchy and more. It was during this time that took up the most of the class time. This is where we discussed things like color theory and cool vs. warm colors, we talked about serif, sans-serif and script fonts and we talked about grids, layout techniques and content architecture. The students were quite adept at recognizing redundancy in site content (i.e. a “Feedback” page and a “Contact” page present on the current site).

The most difficult part of the mockups came in the color choices. This was extremely difficult because each student had a distinct opinion and colors are hard to get right anyway, even for professionals. The color choices ranged from stark blacks to hot pinks. We made use of Adobe’s Kuler app, which helped and opened a dialogue about colors that are analogous, complementary, triad, etc.

Once we got past those issues and we all agreed on the layout of the homepage, I emailed all of my students my master mockup so we could all be precisely the same. I knew that working with pixel dimensions as we coded the site would cause confusion if my square was 905 pixels tall and the student’s was 895 pixels tall.

We proceeded into Dreamweaver where I spared no time. I had the students walk through, with me, the basics of inserting a DIV and a Class, inserting images, modifying font colors and text and explained the various parts of the page like the <head> and <body> tags. While I could have used HTML5, we used XHTML as the software we were using, Creative Suite 4, has less support for HTML5 than does the CS5 edition. This period allowed me to explain the parts of the pages, what we used to do with tables and what we do now with DIVs. I also explained ALT tags and why we use them. One student actually had a grandfather that used a screenreader, which made the explanation much easier. We also had a discussion about how Google and other search engines work, both with text and images. This led us into discussing Heading tags, too, and how a good webpage is modeled closely after a well written book.

The actual website code

After we messed around for an afternoon in Dreamweaver making up a simple page layout, I launched right into making the client site. We didn’t have time to waste making simple “About Me” pages that are so prevalent in web instruction and anything that wasn’t covered in the hour-long demo of the basics could get covered as we went along.

Students struggled the most here, as I imagined. They all coded the site right alongside me and the variations were vast. Some students handily picked up the material, some did not. Some students thought they had it, moved ahead, but realized they made mistakes along the way and that caused more trouble later. In retrospect, keeping students engaged here is hard because as soon as one student has a problem, you end up spending a few minutes looking for the missing comma or semicolon or closing tag, which is almost always the case. For me, it’s like finding a needle in a haystack multiple times in a row day after day and other students stop or slow down when you’re not actively talking.

The alternative, however, is more simplistic sites that are slower to produce, one-line-at-a-time, alongside the instructor. I preferred my students make mistakes because after a few missed semicolons that caused them several minutes of frustration on their own, they were more apt to remember it next time.

We went along for almost a week coding the site. We discussed all matter around links, tags, headings, page titles, SEO, semantics, syntax, and more. Students found it frustrating at times and became visibly disgruntled at their progress because they could not get a DIV positioned where they wanted it or, more likely, because it appeared different in Firefox than Internet Explorer or another browser. This resulted in an explanation of browsers, rendering engines and how they differ and why they differ the way they do. Sometimes this involved very politically incorrect responses like, “Apple doesn’t want to support such-n-such technology from Microsoft, so they do it another way.”

After 3.5 days of coding the students had developed their own copy of the homepage and each had been assigned to one of the pages we agreed as a class needed to be in the site, like an About, Contact, Donate, etc.

Finishing up

After the students wrapped up their work, which by this point was self-driven by them without my guidance beyond assisting with troubleshooting, I invited the client back in to see the site. Ordinarily we would have involved them after the mockups were created, but our time was too minimal.

I had explained to the students that the client will likely have a lot of changes, and they did. My goal was to prepare them to not be upset or take it personally. Likewise, before the clients arrived, I took them outside and prepared them on what to expect. I even told the client about specific areas I knew were weak or sub-par and asked them to make mention of those items. For example, one student decided to layout some text on her page in a different font and style than the other pages. Her reasoning was that it would “make the page unique compared to the others”. Even after discussing matters of consistency and having the other students agree with me (the other students are your secret weapon to persuade one or two people one way or another), she stood her ground. I respected her opinion, but knew it wasn’t in the best interest of the site, it was her trying to make her mark on the site.

The clients peppered the students with question after question for nearly 40 minutes. After which, the students were a little stunned so much of their work was called out, including some of the things I helped them lay out, such as the page templates.

This is where I spent time explaining some of my experiences with clients in the past. I told them about a client who demanded all the text on her site be blue and not black because she used to work in Hospice care and thought black was “too somber”. I told them about a client who once asked me to lay out a website based, precisely, on the mockups they did in Word. The students laughed at these and, to an extent, realized that clients have their wishes and demands and its up to as the problem solvers to balance those demands with what’s best for the industry and end users.

The last few days of the class were spent fixing up the pages they worked on and preparing them for publication. This was done by having all students send me their HTML and CSS for their page and I included them into the “Master Site” I was maintaining.

In retrospect

In all, the clients were 90% pleased with the work they had received. The students were proud of their work, too, and happy to see their names in the footer of each page. The 10% of problems from the client came from a lack of expectation management on my part. I needed to prepare them that some things they wanted, like a store and an interactive timeline, are beyond the scope of my 100-level class.

I told the students that the work they had done in my class was more intense than three and four hundred level courses I had taken at IU on similar subject matter.

I’d argue with anyone that believes website development isn’t an “academic” course and is instead a “technical” course that they’re only about 50% wrong. The students learned a great deal of user experience psychology, content hierarchy and web writing skills, advanced artistic appreciation, how to research online in addition to the technical matters they seem to think is “beneath” a “real” college course.

For anyone teaching a similar course in the future, I would encourage you to have “break activities”, too. At times students needed a break from the work at hand, but rather than letting them play games and check Facebook, I instead had them working on Photoshop tutorials, Illustrator tutorials and more. They may work on those individually or we may do them as a group, such as when I walked the students through an Illustrator tutorial to re-create Homer Simpson (a visually simple character to draw digitally). I noticed, too, that students most enjoyed working in Photoshop modifying pictures they had of themselves in their Facebook galleries. The trick for me was finding online tutorials that helped them make use of those photos.

The work was hard for me as an instructor, because it wasn’t as simple as opening a textbook and having them read the instructions. Doing that just teaches people how to use instructions and most of life does not come with a manual. Instead, I assigned no text book, nor did I give tests or quizzes. I quizzed students orally at random times by identifying a student and asking, “We’re using what kind of font here?” and awaiting the response of “serif” or “sans-serif” and other quick quiz-like questions. Their grades were based on participation, 10% a day for the 10 days we were together. My deal was simple on day one: “I won’t give you a test or stuff to study so long as you come in here and give 100% every day.” As a result, I think the students were more engaged and learned more.

If and when I do this again, developing ways of making this more real-world may be beneficial. Such as requiring time tracking, invoicing and other “business” matters. The students are always more excited at the prospect of learning something that can translate into real-world value, and when explained well, web development can be that for them.

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My Latest Project

Jun 28 2011 Published by under Business,Design,Development,News

I’ve been pretty quiet lately. I’ve been busy as of late, working this year at X-Mester again and working with my good friend Tony on our re:build web conference coming up at the end of July. There’s a lot going on.

So, it seems like the perfect time to start another project!

While I was away at X-Mester, I was getting up at 6 AM, maintaining client work, teaching and supervising students and going to bed around midnight. There wasn’t a lot of time for much of anything else. So I got behind in the news of the tech world, something I follow very closely. I’m a news junkie that way.

It made me realize how much most things just do not matter. The endless stream of Facebook posts about nothing, Twitter posts that seem out of context to everyone but that person and all the news stories that happened in my industry that were of such little quality.

I wanted a website where I can go to and find out all the important stuff really, really fast that’s well designed and with no distractions. I’ve always wanted something like that even when I’m at the office during the day working. I can easily spend a whole afternoon in RSS Hell reading story after story. Most of them aren’t really worth it. Have you ever read a blog post that changed your life? No, of course not.

So that’s why I’m soft-launching SlowNews.me. A site that’s run by me where I’ll post all the big stuff, the stuff that matters. For now, I’m getting into the swing of things, so posting may be off my self-imposed deadline of twice daily (by 6 am and lunch).

No more wading through posts about endless Apple rumors (“A 24 inch iPad by next week!”) or endless dribble about some new phone (“The Nokia N93522914 is coming soon!!1!!1″) or posts about how to upgrade your browser to the latest version of Chrome. I don’t need that and neither do you. Those sites post stories for the sake of posting. Listening to podcasts is too time consuming and using Twitter for news is fine if you want to organize a bunch of lists to keep all the power-users from dominating your stream. I’m posting for the sake of sanity.

It’s tech news at the speed of productivity for developers, designers, tech lovers and users. It’s time to get back to work.

Check it out at www.slownews.me. You can learn more about the site at www.slownews.me/about.

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1 Man, 100,000 toothpicks & 35 years

Apr 26 2011 Published by under Design

Passionate about toothpicks:

I have used dif­fer­ent brands of tooth­picks depend­ing on what I am build­ing. I also have many friends and fam­ily mem­bers that col­lect tooth­picks in their trav­els for me. For exam­ple, some of the trees in Golden Gate Park are made from tooth­picks from Kenya, Morocco, Spain, West Ger­many and Italy. The heart inside the Palace of Fine Arts is made out of tooth­picks peo­ple threw at our wedding.

Toothpicks

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The Technium: Born Digital

Apr 25 2011 Published by under Design

The Technium: Born Digital:

Another acquaintance told me this story. He has a son about 8 years old. They were talking about the old days, and the fact that when my friend was growing up they did not have computers. This fact was perplexing news to his son. His son asks, ‘But how did you get onto the internet before computers?’”

It’s going to be a brave new world.

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My Experience Using Chrome

Mar 30 2011 Published by under Design,Development

When I first bought a Mac, I installed FireFox because I was used to it from Windows Land. Then, I started to appreciate the aesthetics of the Mac and FireFox didn’t fit into that scheme. So, I installed Camino, which is like FireFox-lite for Macs. It was great. It was fast, secure and easy to use. However, it didn’t support extensions. At the time, I wasn’t too irritated by this as extensions were a pretty new and novel thing and I could live without them.

At some point FireFox started to catch up with Mac aesthetic standards and Camino fell by the wayside. So I went back to FireFox. Enter Safari 5 and I went back to that. It was super fast, easy to use and new extensions made it perfect. I loved it. MobileMe kept Safari on my Mac in sync with my iPhone and later my iPad and other Macs. Add a bookmark on my Mac, boom, it’s there on my iPhone in seconds. The extensions were great, blocking things like ads, Facebook ads, etc. I also loved the “Reader” feature.

Then Google introduced Chrome and only a few people started using it. It was new, shiny and I saw it as “another browser to support”. The extensions for it were useless and only a few hardcore geeks used it for whatever reason. I installed it, thought, “That’s nice,” and never used it again.

At some point, I don’t know when, people started to hop on the Chrome bandwagon. Extensions grew, Chrome got better from Google’s end and FireFox started to feel bloated in comparison. Chrome became the FireFox of our childhood, so to speak.

I still ignored it, thinking it couldn’t be much better than Safari. I don’t visit malicious sites, so the “it’s more secure” bit is valid and I respect it, but I don’t care.

HOWEVER, I’m a tab-hoarder extraordinaire. I never restart my Mac until it comes crashing down around me, about once ever 4-5 weeks. Usually because Photoshop did something stupid. I never quit my browser because I always have tabs open that I want to come back to later. Right now, I have two tabs open to sample code I’ve been playing with and three tabs for sites I’m referencing for various research purposes and four tabs open related to a website I’m working on for a client. This is the norm on my desktop and I suspect on many other’s desktops, too.

Safari crashed yesterday, as it is prone to do after 7-10 days of heavy use for 10 hours a day. I have Flash disabled in Safari and use an extension to load H.264 versions of YouTube videos. But, that still causes Safari to misbehave. Safari also leaks memory like the dickens. I have 8GB of RAM in this machine and Safari usually holds up to 2GB worth and never lets go until I quit it. That’s a pain and makes me lose work.

So, with one crash yesterday I lost 19 tabs of things from the past day or so I was working with. Pulling them out of my history would be hard as I don’t recall what the URLs were and in some cases what the sites were even about. I just saw them and thought, “Neat. I’ll come back to this in a bit.”

That prompted me to bump Chrome to the top-spot in my dock. I’ve been using it for a few days now and it still feels snappy, stable and is using 122MB of RAM. Safari, however, uses about 80MB just as you open it. The best part is that I have yet to break this thing even with Flash enabled. Extensions have been able to fill in the gaps where I find them – like Reader and Facebook Ad blocking. I don’t like that I can’t customize my toolbar, which seems really unlike Google, but maybe it’ll get updated soon. I’m tired of looking at the “AdBlock” button all the time.

They’re some nice UI choices in Chrome, like how the tabs show key words in the page titles, not just the first few words. And the tabs are easy to drag around. However, with a full bar, it’s very difficult for me to move the whole window. I have to grab that sweet few pixels around the Close/Minimize/Resize buttons.

I’m sure at some point I’ll miss the ability for it to sync with my iPad and my iPhone, but I’ll learn to live without it. They’re other matters about Chrome I don’t like. For instance, when I “Copy Link Address” from a Google result, instead of copying “www.justinharter.com“, it copies this:

http://www.google.com/url?sa=t&source=web&cd=1&ved=0CBgQFjAA&url=http%3A%2F%2Fjustinharter.com%2
F&ei=NkqTTb6GJYPI0QGK6OXMBw&usg=AFQjCNG55ScwONQY0KvUFBCM98ERsDdWeg

Not cool.

Chrome also has the same problem as Safari where it tries to direct me to items in my history when I want to visit a new site. For instance, yesterday I did a search for “Chrome Reader Extension”. Today, if I do a search for “Chrome” it automatically fills in “…Reader Extension” and takes me to that instead. Not what I wanted at all. I have to remember to type “Chrome” + ‘Delete’ key to really tell it, “No, search for Chrome. Seriously. I mean it.”

Admittedly, Safari has the same issue, but it’s better than when it first came out. Used to be that typing an address in Safari would make it search for every random word on every page you’ve ever visited. That got real old, real fast. An update arrived and it made it smarter, but still not perfect. I do think it’s better than Chrome’s, though. This is by virtue of having the address and search bars separate. It keeps their respective caches cleaner.

I’m enjoying Chrome well enough for now. If it can survive longer than Safari under my workload, it’ll be a keeper.

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Beatbox Bill Gates vs. Sinista Steve Jobs

Mar 19 2011 Published by under Design

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What Major for Web Designers? Developers?

Feb 28 2011 Published by under Design,Support

This question comes up a lot. It was asked of me recently:

I’m currently in high school and interested in possibly becoming a web designer in the future. I’ve already taken a web development class and recently won an award for a website I made, which made me more confident about getting into this field. I have two questions. What kind of degree is best? IT? Computer Technology? Art?

Two things:

First, because you get a web design ‘award’ doesn’t mean squat. In fact, those get handed out like candy. Unless you win a Webby, don’t bother caring about it.

Second, the Bachelor’s Degree is the most overrated product in America. Seriously. If you want to work in a corporate environment, fine, go piddle away your money at a degree that won’t teach you anything you couldn’t already Google. And it won’t teach you what you need to know, either. Like how to run a meeting or deal with lousy clients.

If you want to work on your own, skip the degree and just do some work on your own. No client ever asked a freelancer or a web agency, “Great, you’re hired! But can I see your degree first?” In fact, most web agencies would rather hire someone with talent over a degree. If it came down to two people and one had a degree and the other had a great portfolio in comparison with no degree, I’d take the guy with the better portfolio.

As a bonus, any web class you took in high school or a community college probably wasn’t that great. At least here in Indiana, the quality of most programs isn’t up to par because of inadequate technology, software, hardware and time for the teacher to keep up with the latest standards.

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Toyota vs. Ford

Feb 28 2011 Published by under Design

Jason Grose:

A luxury car may have the same number of wheels, seats, windows and doors as a traditional vehicle, but what sets it apart from the competition is the time spent on the details. Heated leather seats, a push-to-start engine, keyless entry, automated parking and extensive digital consoles add value to an expensive, new car. …the same goes for web design.

For years, Ford struggled to produce a car that could compete with Toyota’s Corolla and Camry models because they couldn’t make as much money on each car sold compared to Toyota. (Ford claimed it was because they had higher union-labor costs than Toyota). Toyota’s higher profit margins allowed them to re-invest back into their cars.

For instance, Toyota’s have long had a higher-fiber seat fabric. It lasts longer, is more stain resistant and improves the resale value later since it doesn’t look as crummy years later. Ford couldn’t do that.

Standards. They’re important.

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Designing vs. Redesigning a Website

Feb 26 2011 Published by under Business,Design

I’ve made a breakthrough in determining what the best kind of client is: it’s those getting a website redesign.

I’ve had two clients recently fall off the face of the earth because they were starting a business fresh and needed a website. I had another person call me from Muncie, Indiana the other day claiming he had invented a new detachable sound-proof wall. He sounded almost desperate in his plea for a website and only offered 40% of his profits. Sorry, but I can’t pay my light bill with hopes and dreams.

I’m sympathetic to that, sure, but people looking to start a business often have two problems:

  1. They’re really tied up in a lot of nitty details and everything is extremely important to them.
  2. They have no money, so if the site doesn’t magically make a million dollars overnight, it’s (somehow) my fault.

For some reason, people know that when they start a business, like a restaurant, they’ll have staff costs, they have to buy plates, food, glasses, silverware, tables, etc. Just because your business is going to operate mostly or completely online doesn’t mean you won’t have costs. Don’t think that because a business is online that it’ll be free or super cheap.

The best clients are those looking for a website redesign. They already have an established website that, while not good or just outdated, they’re not happy with it for some reason. So, now I know what not to do. Generally, it’s because the prior developer flew the coop and they’re sitting ducks.

Redesigning a website for a business usually means they have some cash flow, they can afford it and won’t be haggling over how to get a website for $200 and they have an understanding of their market – something new businesses and startups don’t have.

Redesigning a website is also easier because we can use the existing content as a guide and can tweak it accordingly since we’ll have a better idea of what works and what doesn’t. The most satisfied and best clients I’ve worked with are usually people redesigning a site. If only I could find a way to work solely as a “website flipper”, I’d leap at the opportunity.

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